How does Sprinkles AI work?
Upload a short-form video, audio track, or script. Sprinkles analyzes areas such as the opening, pacing, visuals, audio, message, and engagement, then provides a score and practical feedback you can use before publishing your next version.
What video formats are supported?
We support MP4 and MOV files up to 90 seconds in length.
How long does analysis take?
Most analyses complete within 30-60 seconds. You can wait on the page or come back to check your results later.
Can I access my analyses on both web and iOS?
Yes! Link your account with Google or Email after your first purchase and you can access all your analyses from any device.
What is included with Sprinkles Plus?
Available plans and their included features are shown before purchase in the app or on the web. Your selected plan renews according to the billing terms displayed at checkout.
How do I manage my subscription?
If you subscribed through the App Store, manage or cancel your subscription in your Apple ID subscription settings. For a purchase made on the web, email hello@sprinklesai.app for billing help.
How do I get a refund?
Refund eligibility is determined by the provider that processed your purchase. For an App Store purchase, submit a request through Apple's Report a Problem service. For a web purchase, email hello@sprinklesai.app and include the email address used at checkout.
Contact Support
Email us at hello@sprinklesai.app and we'll get back to you within 24 hours.